E-Comprocessing

All Systems Operational

About This Site

Status page for the ECP bank — an acquiring principal member of Visa Europe and MasterCard Worldwide

e-comprocessing.com Operational
SFTP server - payment processing Operational
Omnipay Authorization Switch Operational
Omnipay RAM Operational
STAGING Operational
90 days ago
100.0 % uptime
Today
Genesis - API (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - admin console (STAGING) Operational
Tokenization Vault (STAGING) Operational
Onboarder (STAGING) Operational
KYC Service (STAGING) Operational
Smart Router (STAGING) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Smart Router (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 29, 2026

No incidents reported today.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 13:42 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 26, 12:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:27 UTC
Scheduled - On 26/05/2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

May 26, 12:25 UTC
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 13:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 11:05 UTC
Scheduled - On 2026-05-21, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

May 21, 11:02 UTC
May 20, 2026

No incidents reported.

May 19, 2026
Completed - The scheduled maintenance has been completed.
May 19, 16:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:57 UTC
Scheduled - On 19/05/2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

May 19, 14:56 UTC
May 18, 2026
Completed - The scheduled maintenance has been completed.
May 18, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:00 UTC
Scheduled - On 18/05/2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

May 18, 12:53 UTC
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.