All Systems Operational

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Status page for the ECP bank — an acquiring principal member of Visa Europe and MasterCard Worldwide

Uptime over the past 90 days. View historical uptime.
e-comprocessing.com Operational
SFTP server - payment processing Operational
Omnipay Authorization Switch Operational
Omnipay RAM Operational
STAGING Operational
Genesis - API (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - admin console (STAGING) Operational
Tokenization Vault (STAGING) Operational
Onboarder (STAGING) Operational
KYC Service (STAGING) Operational
Smart Router (STAGING) Operational
PRODUCTION Operational
Genesis - admin console (PRODUCTION) Operational
Genesis - merchant console (PRODUCTION) Operational
Genesis - web payment form (PRODUCTION) Operational
Genesis - API (PRODUCTION) Operational
Tokenization Vault (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Smart Router (PRODUCTION) Operational
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Partner Resource Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 7, 14:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 13:00 UTC
Scheduled - On 07/10/2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Oct 7, 12:59 UTC

Oct 6, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 6, 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:40 UTC
Scheduled - On 2026-10-06, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Oct 6, 07:36 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Partial Service degradation – Resolved
Resolved - We have identified an issue resulting in the partial degradation of the transaction processing performance.

Our teams actively worked to resolve the issue.

Incident start: 2026-10-01 22:35:48.763 UTC
Incident resolved: 2026-10-01 23:26:18.649 UTC
Oct 2, 00:20 UTC

Oct 1, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 1, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 16:30 UTC
Scheduled - On 2026-10-01, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Oct 1, 16:28 UTC

Sep 30, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Sep 30, 08:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 08:25 UTC
Scheduled - On 2026-09-30, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Sep 30, 08:22 UTC

Sep 29, 2026

No incidents reported.

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